Privacy Policy

1. Who we are

Island Rovers Car Rental is the data controller for personal data collected through this website and through direct support requests. You can contact us at info@island-rovers.com or by phone at +357 97 448447.

2. What we collect

• Contact details such as name, email address, telephone number, and nationality.
• Booking details such as vehicle selection, pickup and drop-off details, dates, extras, insurance choices, and order references.
• Driver and identity details such as licence number, issue and expiry dates, passport details where required, and uploaded documents.
• Website account details, OTP verification records, and customer support messages.
• Technical information such as IP address, browser type, device information, and security logs used to protect the site.

3. Why we use your data

• To respond to enquiries and contact requests.
• To prepare, confirm, manage, and support vehicle bookings and payments.
• To verify driver eligibility, uploaded documents, and booking security requirements.
• To comply with legal, accounting, fraud-prevention, insurance, and dispute-resolution obligations.
• To improve the website, fix errors, and protect the platform from spam or abuse.

4. How data is shared

Booking and payment-related information may be shared with connected service providers that operate the rental workflow, including the booking platform, payment gateways, email systems, and hosting providers. Data is only shared where needed to deliver the service or comply with legal obligations.

5. Payments and documents

Card payments are handled through the connected payment flow. Island Rovers does not intentionally store full card numbers on this website. Identity and driving documents uploaded through the booking flow are used only for booking verification, fraud prevention, and legal compliance.

6. Security

Island Rovers uses access controls, verification codes, bot protection, server-side validation, and restricted file access to reduce misuse. No website can guarantee absolute security, but reasonable technical and organisational measures are applied.

7. Retention

We keep data only for as long as needed for booking fulfilment, customer service, accounting, insurance, legal compliance, and dispute management. Security logs and temporary verification data may be deleted earlier.

8. Your rights

Subject to Cyprus and applicable EU data-protection law, you may request access, correction, restriction, deletion where appropriate, or clarification about how your data is used. Some records must still be retained where required by law, fraud prevention, or accounting rules.

9. Contact and complaints

If you have a privacy question or want to exercise your rights, contact info@island-rovers.com. If needed, you may also seek advice from the relevant supervisory authority in Cyprus.